Managing Director- EZ-Groom Pet Products - FOX13 News, WHBQ FOX 13

Managing Director- EZ-Groom Pet Products

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Posted: March 26, 2014
Address: Capital Street Oak Park Michigan 48237, Oak Park, MI 48237
Occupation: Sales & Marketing
Type: Full-time

Description: Sales representative

Sales Representative Job Purpose: Serves customers by selling products; meeting customer needs. Sell products from outbound call center.

Sales Representative Job Duties:
  • Data mine for new pet grooming salon accounts, potential distributor accounts and other high volume users/resellers of Pet Grooming Products using popular search engines such as yellow pages, Google, and others. Check to confirm these accounts are not already in the system and owned by another sales representative. Enter new contacts in database.
  • Phone solicit newly found contacts with introductory package, best friends special and other enticements to establish initial transactions. Follow up with those customers who were data mine and sold to. Establish ongoing repeat sales to these Pet Industry Professionals.
  • Occasionally assist set up of trade show booth and loading of trailer, travel in vehicle/plane to assist with set up of trade show booth and do booth duty.
  • Take lists from other reps on occasions where the contacts were sold in the last 13-48 months but with out transaction in the last 13 months and try to get these contacts back as repeat customers.
  • Enter orders by referring to price lists and product literature.
  • Work with reports from management for improvement in calls per day (goal is 40 minimum), invoices per day (target is 10), average value of each invoice (target is $150.00). Work to improve other performance key measurable.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Establish understanding of customer expectations and attempt to meet or exceed these expectations
  • Keep in touch with customers via phone calls, e-mails and social media.Use database notes to build historical records by maintaining records on customer sales.
  • Contributes to team effort by perform same tasks to cover for other reps on and as needed basis. Perform occasional administrative work such as UPS tracking, UPS claims, handling issues related to customer satisfaction and order fulfillment.


Skills/Qualifications: Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales.

Insurance: None

Compensation: $6.50 per hour with 5% commission on sales. Pay range is expected from $20 to $30,000 per year. Our lowest performing rep is in the range of $20,000 and our highest is over $50,000.

If you have interest, Please leave a voice message on 248-766-6183 please do not call our factory. If you prefer to send resume, please forward to sales@ez-groom.com. Please do no visit our factory location.

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