Ventra rollout delayed, CTA riders can put money on old cards - FOX13 News, WHBQ FOX 13

Ventra rollout delayed, CTA riders can put money on old cards

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CHICAGO (FOX 32 News) -

CTA fare options that expired this week are back in place Thursday, until the kinks in its new Ventra card payment system are worked out.

The transit agency made the reversal in response to angry riders who had problems trying to get their Ventra cards.

The CTA pushed back its deadline to phase out the old cards and allowed riders to once again put money on their old cards. The original deadline to phase them out was on Monday.

But the vendor hired to manage Ventra did not have enough people on staff at the customer service center field calls and activate riders' new cards by the launch date.

Officials said riders will be able to buy magnetic stripe cards and add funds to Chicago Cards for the next several months.

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