I-Team: State cracks down on shady locksmith biz - FOX13 News, WHBQ FOX 13

I-Team: State cracks down on shady locksmith biz

Posted: Updated:
ATLANTA -

Georgia is cracking down on a locksmith company after allegations of them taking advantage of its customers. State officials say this particular company engaged in unfair and deceptive practices.

And that , the I-Team's Dana Fowle discovered, hit customers in their wallets.

It's worth mentioning that the FOX 5 I-Team is no stranger to locksmith companies. Like most businesses, the profession has its fair share of good and bad companies.

In this case against Atlanta Solution Locksmiths, state officials say it is sending a message to the trade that unfair business practices will not be tolerated.

The Governor's Office of Consumer Protection says that Atlanta Solution Locksmiths had 155 different Web sites misrepresenting its real location.  

For example:  one would be called Cartersville Lock and Key another would be Locksmith in Marietta, Georgia. But all of the phone numbers went back to the Atlanta office.  

Consumer Protection says the company advertised a 15-minute response time, but would leave folks stranded waiting for them for sometimes hours.

And, finally, the over-the-phone low quote jumped way up - the state says - after the work was nearly done.  Then, according to investigators, the customer felt so intimidated by the locksmith, that he or she would pay it.

In this settlement with Georgia, ASL does not admit any guilt, but does agree to pay more than $100,000 in restitution and penalties. The I-Team left a message for the company's owner, but never heard back.

More info:
Atlanta Solution Locksmith website
Cartersville Lock and Key website
Locksmith in Marietta website




  • I-Team Story ArchiveMore>>

  • FOX 5 I-Team Investigates

    Child traumatically injured in beach house elevator

    Child traumatically injured in beach house elevator

    Monday, July 21 2014 8:09 AM EDT2014-07-21 12:09:54 GMT
    Another child has been seriously injured in a residential elevator accident. This is a warning for any family renting a beach house.
    Another child has been seriously injured in a residential elevator accident. This is a warning for any family renting a beach house.
  • Governor reacts to Ethics allegations

    Governor reacts to Ethics allegations

    Friday, July 18 2014 6:40 PM EDT2014-07-18 22:40:07 GMT
    The Governor sat down with Senior Fox 5 I-Team Reporter Dale Russell for his first television interview following allegations of strong-arming by a member of his staff.
    The Governor sat down with Senior Fox 5 I-Team Reporter Dale Russell for his first television interview following allegations of strong-arming by a member of his staff.
  • I-Team: Doctor guilty of Medicaid Fraud

    I-Team: Doctor guilty of Medicaid Fraud

    Friday, July 18 2014 3:39 PM EDT2014-07-18 19:39:09 GMT
    Six years after the I-Team first raised questions about Dr. Nathaniel Johnson's medical practices, the noted OB/GYN and cosmetic surgeon pled guilty to Medicaid Fraud and aiding the unlicensed practice of medicine.
    Six years after the I-Team first raised questions about Dr. Nathaniel Johnson's medical practices, the noted OB/GYN and cosmetic surgeon pled guilty to Medicaid Fraud and aiding the unlicensed practice of medicine.
  • Contact the FOX 5 I-Team

    * denotes required fields

    We're sorry, but only one entry is allowed per person.
    Thank you for your continued interest.

    Thanks for contacting FOX 5.  To reach our newsroom by phone, please call (404) 898-0100.

  • Good Day ArchiveMore>>

  • Back to School Jamboree with Hosea Feed The Hungry

    Back to School Jamboree with Hosea Feed The Hungry

    Hosea Feed the Hungry will host their annual Back to School Jamboree on Sunday, July 13, 2014 from 10:00 a.m. until 3:00 p.m. at Turner Field. Children will receive a backpack filled with school supplies.

    Hosea Feed the Hungry will host their annual Back to School Jamboree on Sunday, July 13, 2014 from 10:00 a.m. until 3:00 p.m. at Turner Field. Children will receive a backpack filled with school supplies.

  • RECIPES: Exploring Fig & Flower

    RECIPES: Exploring Fig & Flower

    Tuesday, July 22 2014 9:21 AM EDT2014-07-22 13:21:33 GMT
    Fig Flower Atlanta natives Blair Wagoner and Sara Lamond are excited to announce the opening of their new eco-beauty bar and natural skincare boutique in Virginia Highland called “Fig Flower.”
    Fig Flower Atlanta natives Blair Wagoner and Sara Lamond are excited to announce the opening of their new eco-beauty bar and natural skincare boutique in Virginia Highland called “Fig Flower.”
  • Lab demonstrates hurricane impact test

    Lab demonstrates hurricane impact test

    Tuesday, July 22 2014 8:50 AM EDT2014-07-22 12:50:24 GMT
    Just more than a month into the Atlanta Hurricane Season, we've already seen one storm make landfall in the United States. And right now, work is happening in North Georgia to keep people safe from the next storm.
    Just more than a month into the Atlanta Hurricane Season, we've already seen one storm make landfall in the United States. And right now, work is happening in North Georgia to keep people safe from the next storm.
Powered by WorldNow

WHBQ-TV | Fox 13
485 S. Highland St.
Memphis, TN 38111

Main Station: (901) 320-1313
Newsroom: (901) 320-1340

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices