Cotton candy, funnel cakes, caramel apples: Just like at the fair, Carnival Foods' sweet treats put a smile on faces. But Tuesday night, one customer wasn't feeling so sweet and served the restaurant something that wasn't candy-coated.
A drive thru customer distracted an employee by asking for some water, then opened the drive thru window "because she had a KFC box and she poured a rat in the business on the floor," says Carnival Foods Co-Owner Lynette Hill.
Hill believes the drive thru rat was retaliation for an incident that occurred on Sunday while they were closed for business and working on preparations for the week.
She says they will still serve their loyal customers even when they are closed, but this day the credit card machine was not working.
"She was just like, ‘Why y'all accepting cash only? Y'all a business and y'all don't accept credit cards?' And I was like, ‘Ma'am, we changing the grease right now. We're really not open today," Hill recalls, "She was just smart mouthing and bad mouthing me. I was just like, ‘Ma'am, I can't serve you because we're changing the grease.' I just closed the window and she beat on the window real hard."
Hill isn't asking for justice or planning vengeance; she says she simply wants an apology.
Her husband and Carnival Foods Co-Owner Eldrid Hill says, "We're just everyday people and we work just like everybody else do. We're here to provide a service, not really going to dwell on it."
Carnival Foods did contact the health department about the incident. They had pest control come out to lay extra rat traps just in case.
The owners also gave the video to Memphis police to track the tag number and make an arrest.
WHBQ-TV | Fox 13
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