Phishing scam targeting Memphis bank customers - FOX13 News, WHBQ FOX 13

Phishing scam targeting Memphis bank customers

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MEMPHIS, Tenn. (FOX13) -

A phishing scam is targeting Memphis area Regions Bank customers alerting them via text messages that their bank card has been temporarily suspended.

"They'll get what's coming to them,' said William Woodard, who received a text message saying his Regions Bank card has ben suspended.

But, he is not a Regions Bank customer. The text message sent May 18 to his cellphone.

"It told me to call to reactivate my number," he said.

Out of curiosity Woodward called the phone number left on his cellphone. He says he got another recording.

"It immediately said to input my card number," he said.

Woodward hung up and then left a comment on the myFOXMemphis Facebook page explaining what happened that he was almost scammed.

"I knew that you would let the public know to be aware," Woodward said.

Nancy Crawford with the Mid-South Better Business Bureau said you shouldn't click any links or even call the number given.

"The scammers know that people respond quickly to a text and they're hoping for a quick knee-jerk reaction," she said.

This type of scam isn't new, Crawford added. It's a form of phishing called smishing because it uses your cellphone's short message system.

Regions Bank customers are the latest victims. A spokesperson for the bank told FOX13 News dozens of complaints across the Mid-South and across the country have been made since Saturday.

The bank spokesperson said scammers are calling every phone number in the Mid-South in area codes served by Regions Bank knowing at least someone will actually have an account with Regions Bank.

"A few years ago, back maybe six or seven years ago, they were targeting smaller, regional banks," Crawford said. "Now it looks like they've moved to the bigger banks."

"They're just going to keep trying as many people as they can and they're going to get as many people as they can," Woodward said.

So what should you do if you get the text? First call your bank. The number can usually be found on the back of your card. Then, forward your message to 7726 and that will go to a centralized spam reporting service. That's where information about spam complaints are collected.

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