Detroit EMS visits residential tower to promote proper 911 usage - FOX13 News, WHBQ FOX 13

Detroit EMS visits residential tower to promote proper 911 usage

Posted: Updated:
Bicentennial Tower in Detroit averages several hundred 911 calls each year. Bicentennial Tower in Detroit averages several hundred 911 calls each year.
DETROIT (WJBK) -

Plagued by budget cuts, Detroit EMS crews have run ragged trying to respond to calls with less manpower, but a growing number of frivolous calls are tying them up when they should be handling "real" emergencies.

Detroit EMS is the busiest ambulance system in the state, and the run volume also ranks high nationally.  2012 exceeded 135,000 calls for help.

"Sometimes people abuse it and call with nonsense," said Toni Ivory.

She lives at the Bicentennial Tower in Midtown.  The high rise averages several hundred 911 calls each year.  Residents said Detroit EMS made a recent visit to encourage them that a 911 call is used for a true emergency.

The biggest repeat customers for EMS runs are the Rosa Parks bus depot downtown and Detroit's three casinos.  Why a high volume of runs to casinos?  An EMS supervisor told me casinos are known to have a strong senior citizen customer base, but the supervisor said there is also a significant percentage of casino employees that use 911, employees that feel ill and may request a check-up, but may or may not decline a trip to the hospital.

Detroit Medical Center's DMC Express has a contract to provide an ambulance for Detroit's three casinos, but if they are busy, Detroit EMS will respond.

Carolyn Terry said Detroit EMS gets a thumbs up for responding quickly to Bicentennial Tower, and she said she and her neighbors know the importance of using 911 for true emergencies only.

"It's always important.  We don't play with 911," she said.

  • Local NewsLocal NewsMore>>

  • Detroit police seek missing Amber Smith, 29

    Detroit police seek missing Amber Smith, 29

    Tuesday, September 2 2014 1:18 PM EDT2014-09-02 17:18:21 GMT
    Detroit police are asking for the public's help locating 29-year-old Amber Smith.
    Detroit police are asking for the public's help locating 29-year-old Amber Smith.
  • YOUR PHOTOS: First day of school 2014

    YOUR PHOTOS: First day of school 2014

    Tuesday, September 2 2014 11:08 AM EDT2014-09-02 15:08:59 GMT
    It's back to school day!Many kids are heading back to school today. Is yours? We'd love to see your Back to School photos.
    It's back to school day!Many kids are heading back to school today. Is yours? We'd love to see your Back to School photos.
  • Detroit's historic bankruptcy trial begins

    Detroit's historic bankruptcy trial begins

    Tuesday, September 2 2014 10:53 AM EDT2014-09-02 14:53:37 GMT
    The trial to determine whether bankrupt Detroit's restructuring plan will be approved began earlier this morning.

    The trial to determine whether bankrupt Detroit's restructuring plan will be approved began earlier this morning. Follow live Tweets from the courtroom here. >>
  • Ron SavageRon SavageMore>>

  • Traveling Vietnam memorial wall stops in Hamburg

    Traveling Vietnam memorial wall stops in Hamburg

    Monday, September 1 2014 12:07 AM EDT2014-09-01 04:07:54 GMT
    It was a somber evening Sunday in Hamburg in Livingston County. A large crowd turned out to see the Vietnam traveling memorial wall.
    It was a somber evening Sunday in Hamburg in Livingston County. A large crowd turned out to see the Vietnam traveling memorial wall.
  • Three sisters mourn murdered father as police search for killer

    Three sisters mourn murdered father as police search for killer

    Saturday, August 30 2014 12:15 AM EDT2014-08-30 04:15:35 GMT
    Starting a new school year is stressful enough, but now Keanya Farrell, 9, her 10-year-old sister Khloee and 18-year-old sister Lexus are all faced with life without their father."I'm heartbroken," Keanya said. "It's like my heart is in a billion pieces."
    Starting a new school year is stressful enough, but now Keanya Farrell, 9, her 10-year-old sister Khloee and 18-year-old sister Lexus are all faced with life without their father."I'm heartbroken," Keanya said. "It's like my heart is in a billion pieces."
  • Two children injured in fall from Ferris wheel at fair

    Two children injured in fall from Ferris wheel at fair

    Friday, August 22 2014 11:47 PM EDT2014-08-23 03:47:08 GMT
    Two children were injured when they fell from a ferris wheel at the Chelsea Community Fair.
    Two children were injured when they fell from a ferris wheel at the Chelsea Community Fair.
Powered by WorldNow

WHBQ-TV | Fox 13
485 S. Highland St.
Memphis, TN 38111

Main Station: (901) 320-1313
Newsroom: (901) 320-1340

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | New Terms of Service What's new | Ad Choices