AT&T hiring for new venture at Twelve Oaks Mall - FOX13 News, WHBQ FOX 13

AT&T hiring for new venture at Twelve Oaks Mall

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AT&T is opening a new venture at Twelve Oaks Mall in Novi and is are looking to hire both full-time and part-time sales support.

The company will hire and train up to 10 temporary to permanent sales representatives by Oct. 31 for a grand opening that is scheduled for the first week of November.

Below is a brief summary of the responsibilities related to the position and qualifications applicants should possess.

 Customer Experience and Sales
*Function as a customer experience advocate, seamlessly escalating all customer issues that require further approval/troubleshooting
*Utilize employee communications to maintain knowledge on updates/troubleshooting
*Work in a team environment with sales representatives and management to meet and exceed assigned goals for overall customer experience and reputation
*Assist customers with product and service education when necessary for both in store and post transaction customer support.
Perform the following with reasonable accommodation:
*Work flexible hours (including evenings, weekends and holidays)
*Ability to lift up to 25 pounds
*Operate a personal computer, wireless equipment, copier and fax

*  1+ years of relevant work experience
*  Telecommunications industry knowledge
*  Excellent interpersonal, verbal and written communication skills and attention to detail
*  Strong customer service skills

Click here for more information about the full-time positions.


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