Mo' Money Taxes has released telephone number for customers to call and get the status of their checks. That number is 855-669-8728.
This comes following a barrage of customer complaints about refund checks not arriving on time or being cashed by the company.
The Southaven branch was closed on Tuesday, with a crowd of angry customers gathered outside. A sign on the front door said that because of ongoing threats to the business. Fox 13 called several other local branches of Mo' Money Taxes, but no one answered.
Becky Newton says she filed her tax returns early with Mo' Money because she's in dire need of her cash fast, "my daughter had a stroke. I have to take care of her and her 2 children so I need my money."
She says she's beyond frustrated, "I called the IRS, they told me to go online and I got a print out that said the check was…deposited into their account on the 8th and that I should get my check by the 13th. (I) came up here yesterday, no one was here."
Last week, 9th District Congressman Steve Cohen asked the Attorney General to investigate the business after he received numerous complaints.
Mo' Money Taxes claimed the problem stemmed from a technical glitch that's been fixed.
United Way is also offering free tax help. Call 211 or 901-415-2790. You must meet certain income levels to be eligible.
WHBQ-TV | Fox 13
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