The adage goes "when it rains it pours." Yet, when it comes to the degree of troubles this tax season has presented for customers of the tax preparation firm "Mo Money," it's a disaster taking on "tsunami" proportions.
Yet, like the captain of the Titanic, embattled company CEO Markey Granberry remains stoic in the face of escalating adversity.
"I have not broken any type of laws according to the government rules or regulations. That's just not the way that we practice," said Granberrry.
But, with the startling discovery on Monday of hundreds of "Mo Money" customers files unceremoniously tossed into and around city dumpsters behind their closed office in the 42-hundred block of Elvis Presley, the erosion of confidence in the 17-year-old company seemed to hit a new low.
Police cordoned off the area as vital paper information such as names, addresses and social security numbers were starting to take flight with the wind. Granberry's denial of employee involvement was reminiscent of laying the blame on an old mystery movie culprit. Only in this case, "the butler didn't do it."
"I spoke with my secretary and she said that she ordered the shredder truck to come out there. But, they were booked up last week. We knew we did over the weekend, know we was cleaning out the front office," claimed Granberry. "Our lease was up on this operation. So, I assumed the landlord went inside of the location and for whatever reason he decides to throw the files in the dumpster."
Though efforts to verify Granberry's accusations came up short, the circumstances were similar to those associated with another Mo Money "dumpster-diving" incident at an office in Hernando last week.
"I heard about the Hernando situation. But, that is a licensee office. It's not a corporately owned office. I spoke with the licensee. I don't know if his cleanup crew done that or whatever," said Granberry.
As Memphis Police investigators gathered to inspect the dumpster's findings, Granberry continued his media efforts at cleaning up what's left of the company's image.
"I will have a crew...clean-up crew right over here lickety-split within a couple of hours. They will go inside that dumpster and get the peoples' files out of there."
The kind of quick results the company's customers had no doubt hoped for when they first came through "Mo Money's" doors this tax season.